Empty leg Deals include Federal Excise Tax of 7.5%. Availability of Empty leg Deals is extremely limited, and may change after they are posted. Empty leg Deals are 100% non-refundable and cannot be cancelled or changed.
Empty leg Deals may experience a last minute change or cancellation, due to operational demand or a Client request. Should a Empty leg Deal be changed post-purchase, the Customer will have the option to either fly the new route if operationally possible or shall receive 100% of the paid fare amount in a form of a credit to the credit card account which was used to purchase the seat(s).
Customer acknowledges Royal Jets has no liability whatsoever for direct or inconsequential damage as a result of a delay or cancellation of the Customer’s flight.
In the event the flight is cancelled by the operator, the Customer shall receive 100% of the paid fare amount in a form of a credit to the credit card account which was used to purchase the seat(s). The decision to cancel a flight will be at the operator sole discretion and in the event Royal Jets shall incur no liability other than the full refund of the fare paid.
LATE PASSENGER ARRIVAL:
All passengers must arrive 30 minutes prior to the agreed departure time of the flight. Failure to arrive within this timeframe will subject the flight to cancellation at the operator’s sole discretion.
Departure time of flight cannot be changed.
Only Customers whose names appear on the confirmation may travel on the flight. Individuals whose names do not appear on the confirmation will be denied access to the aircraft.
No cash refunds in any amount will be granted for any reason at any time.
Customer agrees that Royal Jets may charge Customer’s credit card for any and all damage and excess wear & tear caused to the aircraft by Customer during the Customer’s flight as determined at Royal Jets sole discretion.
Customer using a promo code agrees that the code is valid for one Empty leg Deal.
Smoking in aircraft is not permitted. Hazardous materials are not accepted. The following items listed are not permitted into the cabin of the aircraft:Sharp Objects, Sporting Goods, Guns & Firearms, Tools, Martial Arts & Self Defense Items, Explosive & Flammable Materials, Disabling Chemicals & Other Dangerous
Items. For a specific list of prohibited items visit: http://www.tsa.gov/traveler-information/prohibited-items. All passengers, 18 years of age or older, will be required to show a valid government issued photoID. The customer agrees to be responsible for any damage to the interior of the aircraft, including any and all costs of cleaning, restoring,repairing, or replacing materials damaged by the customer or any passenger on the flight. Full legal name, as it appears on government identification, and birth date must be provided to JetSuite prior to departure. Failure to provide information may result in flight delays and/or cancellation at JetSuite’s discretion